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OUTLOCKS PRIVACY POLICY IMPORTANT: BY USING OUTLOCKS’ (“COMPANY” OR “WE”) SOLUTIONS, INCLUDING WITHOUT LIMITATION ANY OF THE SOFTWARE, APPS, SERVICES, INFORMATION, TOOLS, FEATURES AND FUNCTIONALITY AVAILABLE ON THE SOLUTIONS OFFERED BY THE COMPANY OR ITS SUBSIDIARIES OR AFFILIATED COMPANIES (THE “SOLUTIONS”) YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND CONSENT THAT ALL PERSONALLY IDENTIFIABLE INFORMATION (“PII”) THAT YOU SUBMIT OR THAT IS PROCESSED OR COLLECTED THROUGH THE SOLUTIONS MAY BE PROCESSED BY THE COMPANY IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THE FOLLOWING PRIVACY POLICY.
IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN PLEASE DO NOT USE THE SOLUTIONS.
1. Information We Collect and How We Use It. In order to provide and improve our Solutions, we may collect PII, including the following types of information:
1.1. Information You Provide. For some features of the Solutions we ask you for personal information, including: name, profession, phone number, email address, home or business address, ID, employee ID number, user ID through which you accessed or registered to the Solutions, in-app location tracking, and/or Solutions codes/passwords, etc.
1.2. Aggregated Personal Data. In an ongoing effort to better understand and serve the users of the Solutions, Company may conduct research on its customer demographics, interests and behavior based on the PII and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Company may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Company may also disclose aggregated user statistics in order to describe our Solutions to current and prospective business partners, and to other third parties for other lawful purposes.
1.3. User Information. When you use our Solutions, we may automatically receive and record information from your device and browser, including, without limitation, your IP address, IDFA identifiers (for iOS devices), etc. We may use your location (city) (if you have permitted your mobile or other location-aware device to transmit location data) to learn how to adjust and personalize your use of the Solutions. Our systems may automatically record and store technical information regarding the method and nature of your use of the Solutions, including without limitation which locks were operated, times of operation, location of operation, and means of operation. An IP address is a numeric code that identifies your device on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. The Company uses all of the PII that we collect to understand the usage trends and preferences of our users.
2. Links. Links to other services, sites and applications may be provided by the Company as a convenience to our users. The Company is not responsible for the privacy practices or the content of other sites and applications and you visit them at your own risk. This privacy statement applies solely to PII collected by us.
3. Children. If you are a child under the age of 13, you must obtain parental consent prior to using our Solutions. The Company will not knowingly contact or engage with children under the age of 13 without said parental consent. If you have reason to believe that a child has provided us with their PII, please contact us at the address given above and we will endeavor to delete that PII from our databases.
4. Information Sharing. As part of providing the Solutions and/or generating and processing analytics, our affiliates, agents representatives and third party providers may have access to your PII. The Company may also share PII in the following circumstances: (a) as required for the provision, maintenance and improvement of the Solutions; (b) if we become involved in a reorganization, merger, consolidation, acquisition, or any form of sale of some or all of our assets; and/or (c) to satisfy applicable law or prevention of fraud or harm or to enforce applicable agreements and/or their terms, including investigation of potential violations thereof.
5. Information Security. We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of PII. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security. We keep your PII only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
6. Data Integrity, Accessing and Updating Personal Information. The Company processes PII only for the purposes for which it was collected and in accordance with this policy or any applicable service agreements. We review our data collection, storage and processing practices to ensure that we only collect, store and process the PII needed to provide or improve our Solutions. We take reasonable steps to ensure that the PII we process is accurate, complete, and current, but we depend on our users to update or correct their PII whenever necessary. Nothing in this policy is interpreted as an obligation to store information, and we may, at our own discretion, delete or avoid from recording and storing any and all information.
Upon receipt of your written request and enough information to permit us to identify your PII, we will disclose to you the PII we hold about you. Upon your request, we will also correct, amend or delete any PII that is inaccurate. We do not charge for complying with a correction request, however, for all other requests, we may charge a small fee to cover its costs. Requests to delete PII are subject to any applicable legal and ethical reporting or document retention obligations imposed on the Company. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required.
7. Mobile device uses, As long as you are using any OUTLOCKS mobile application, you agree to Receiving SMS messages from OUTLOCKS Access Management software for the purposes of multi-factor authentication, registered notifications and other information regarding your activity. Message frequency depends on your activity.
8. Enforcement. The Company regularly reviews its compliance with this policy. Please feel free to direct any questions or concerns regarding this policy or our treatment of PII by contacting us as provided above. When we receive formal written complaints it is the Company’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of PII that cannot be resolved between the Company and an individual.
9. Changes to This Privacy Policy. The Company may update this policy. We will notify you about significant changes in the way we treat PII by sending a notice to the primary email address specified in your account. We encourage you to periodically review this policy for the latest information about our privacy practices.
10. Consent To Processing. By providing any PII to us pursuant to this policy, all users, including, without limitation, users in the United States, Israel and member states of the European Union, fully understand and unambiguously consent to this policy and to the collection and processing of such PII abroad. The server on which the Solutions are hosted and/or through which the Solutions are processed may be outside the country from which you access the Solutions and may be outside your country of residence. Some of the uses and disclosures mentioned in this policy may involve the transfer of your PII to various countries around the world that may have different levels of privacy protection than your country. By submitting your PII through the Solutions, you consent, acknowledge, and agree that we may collect, use, transfer, and disclose your PII as described in this policy. If you do not consent to the terms of this policy, please do not use the Solutions.
11. Questions. If you have any questions about this policy or concerns about the way we process your PII, please contact us at info@outlocks.com.
Last Date Updated: May 24, 2021
